Terms and Conditions

Welcome to the website of Pawsome Pet Visits. By using this website you agree to these Terms and Conditions.

These terms and conditions were last updated on 24 May 2026.

Website Use

This website is provided for general information and service enquiries relating to our pet care services.

You agree to use this website lawfully and not:

misuse or interfere with the website
attempt unauthorised access to systems or data
use the website in a way that may damage or disrupt services.

Services and Bookings

Information on this website is provided as general information only and may change without notice.

Submitting an enquiry or booking request through our website does not guarantee service availability. All bookings are subject to confirmation by us.

We reserve the right to:

refuse or cancel bookings where necessary
decline services if safety concerns arise for pets, staff or property.

Pet Owner Responsibilities

By using our services, you confirm that:

your pet is safe, healthy and suitable for the requested service
you have disclosed any behavioural, medical or special care needs
emergency contact details provided are accurate.

You acknowledge that animals may behave unpredictably and agree to accept reasonable risks associated with pet care services.

Veterinary Emergencies

If we believe your pet requires urgent veterinary attention, we may seek veterinary treatment on your behalf if we are unable to contact you.

You agree to be responsible for veterinary costs incurred for your pet’s care.

Payments and Cancellations

Payment terms, cancellation policies and refund conditions may be provided separately at the time of booking.

We reserve the right to charge cancellation fees where applicable.

Intellectual Property

All content on this website, including text, branding, logos and images, is owned by or licensed to Pawsome Pet Visits and must not be copied or reproduced without permission.

Limitation of Liability

To the extent permitted by law, Pawsome Pet Visits is not liable for:

indirect or consequential loss
website interruptions or technical issues
loss arising from use of this website
events outside our reasonable control.

Nothing in these Terms excludes rights you may have under Australian Consumer Law.

Privacy

Your use of this website is also governed by our Privacy Policy.

Changes to these terms

We may update these Terms & Conditions at any time. Updated versions will be published on this website.